Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied, we accept returns within 180 days of receiving your order. Return Address: 3/F, Building A, Factory Building, Heyu Industrial Zone, Zancheng Community, Fuhai Street, Bao'an District, Shenzhen, China. We also ask that you include your order number and the reason for the return inside the package. Order Cancellation: You may cancel your order within 2 days of placing it. If you cancel within this timeframe and prior to shipment, we will cancel your order within one business day. If you have any questions, please do not hesitate to contact our customer service team at: service@jxvkxbsh.com. If the return is initiated by the consumer, the consumer is responsible for covering the shipping costs. However, if the received goods are damaged or do not meet specifications due to our own error, the consumer is not required to bear the shipping costs for the return.

If the return is initiated by the consumer, the consumer shall be responsible for the return shipping fees. If the return is due to our error—for instance, if the received goods are damaged or incorrect—the consumer is not required to bear the shipping costs for the return.

Once your refund request has been approved, the amount will typically be credited back to your original payment account within 5–10 business days. The exact timeframe for the refund depends on your payment method (e.g., debit card, credit card, third-party payment platform, etc.) and the processing speed of your bank or payment provider. Please allow for some patience during this process.

Refunds are processed via the original payment method used for the purchase. You may receive an SMS or notification regarding your refund; therefore, please check your transaction records. If you have any questions, please contact our customer service team. We are happy to assist you.